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Frequently Asked Questions
Simply reach out to our team, providing us with your vision, and we will swiftly develop a plan that will transform your dreams into lasting memories.
Is it possible to change my date?
Absolutely, as long as you provide us with a minimum of 45 days’ notice, you can adjust your date up to two times without any additional charges.
Tell me more about your cancellation policy.
Any events rescheduled within 45 days of the original date will require full payment for perishable items. However, we always strive to collaborate with you.
How does the billing process work?
To secure your booking, we request a 50% down payment with the remaining 50% to be paid 24 hours prior to your event.
What is the process for managing guest invites?
Within our online guest management system, you’ll find a user-friendly “Invites” section. You can either manage it yourself or allow us to take care of it for you.
Can I receive a receipt for my order?
Absolutely! Feel free to reach out to our dedicated customer service team with your order number.
Need further assistance?
Need help finding the answers you need? Let’s have a conversation.
★★★★★
Our experience with Resolute & Co was exceptional. They provided a seamless planning process for our corporate retreat, ensuring every detail was covered. The unique location and engaging spaces fostered team collaboration and creativity, making it a memorable event. Their professionalism and support from start to finish were invaluable, and we left with renewed momentum and stronger connections among our team.
Ji-min Kang
Innovative Solutions Inc.
Start Your Journey with Resolute & Co Today!
Connect with us to explore how we can help you plan the perfect off-site meeting or retreat that fosters team collaboration and growth.
Our dedicated team is here to assist you every step of the way, ensuring a seamless planning experience.